YOURS & OUR STAFFS SAFETY IS OUR MAIN FOCUS
Our activities are have been redesigned with social distancing measures in mind so that you can still have an amazing time in a safe space.
Our aim is to make our site as socially responsible as possible, for you to come and have fun with us. But what steps will we be taking?
Regular and highly visible cleaning regimes - We’ve always prided ourselves on keeping our site in tip-top condition, but now more than ever we’ll be going above and beyond to make sure that the sites are super clean. This will include installing a number of hand sanitising units and upping the frequency of our site cleanliness checks, as well as providing anti-bacterial wipes for you to use too if required.
Online waiver signing - We will introduce a new system where you can sign the waiver (this is an industry-standard form you sign before going on any West Country Games activities) which is online, and require everyone to complete before you visit us. Not only will this help to protect you and our staff, but will also limit the number of people congregating in our briefing areas.
Signage - We’ll be operating a few one-way systems where necessary so that none of you have to cross-over where not necessary, to limit queueing systems. All signage will encourage 2 metre distancing between individuals & groups.
Staff PPE - Where applicable, staff will be wearing masks, and sometimes gloves. And whilst it’s not compulsory, we encourage you to do the same. We will limit the amount of close interaction staff will have with you, but please be aware this won’t always be completely possible, for example during kit-up. Rest assured, our staff will be operating under strict distancing and highly visible hygiene regimes.
Limiting cash payments - We will encourage you to bring your own refreshments, to reduce the number of cash payments. Strict cleaning practices will be in place whenever this is not possible.
The above steps are already being planned and put in place. We may add or take away a couple of steps, depending on Government guidelines closer to the time of opening, but right now, this is our focus.
GET IN TOUCH
BOOKING FAQs
Your group will undertake all the 8 activities as detailed on our games page, everyone gets a go.
Please provide us with an best estimate of the group size when booking, we know it is difficult to know exactly at the early stage of the booking
Please provide us with the best estimate of the group size when booking, we know it is difficult to know exactly at the early stage of the booking. A one-off non-refundable £50 deposit is required to reserve a slot for your group.
We do not have a maximum group size, but would suggest contacting us if over 30 persons. Our minimum group size is based on 6 persons, however this is only when payment is concerned. If you have less than 6 persons this is OK, it will just mean paying for 6.
Expect to be with us for approximately 2-3 hours depending on your group size.
Rough examples below:-
- A group of 8 can take 1 ½ hours*
- A group of 12 can take 2 hours*
- A group of 15 can take 2 ½ hours*
- A group of 17 can take 3 hours*
- Larger groups commonly have 2 activity instructions to speed things up, but please allow 3 hours unless discussed before the event
*These are examples only and should not be taken as literal, only as a guide
At West Country Games, we warmly welcome spectators to join in the fun and excitement of our activities on-site.
However, we kindly request a small charge of £5 per spectator, upto a maximum of 4 per group which must be paid in advance by the lead person who made the booking. Any additional spectators are charged at the normal games rate.
This fee helps cover the costs associated with the use of our facilities and ensures adequate insurance coverage.
We strive to provide a safe and enjoyable experience for all participants and spectators alike.
Come join us for a memorable day filled with laughter and camaraderie!
We're afraid spectators are not permitted to consume alcohol on site as well. There is a cafe next to our site that they can utilise if they wish.
You must be aged 18 years or over to participate.
We love kids, but I’m afraid we cannot allow anyone under the age of 18 to be on site, even if only spectating or being looked after. There are various elements that make the site unsuitable and also unsafe for children. We cannot allow babies or very young children on site, even if under total supervision. Sorry.
We need to have an estimated group size when booking. Confirm your final group size at least 6 weeks days before your activity date, when we will need to collect the balance payment. Please see the ‘Balance Payment’ FAQs section.
We request that the balance payment be made 6 weeks before your activity date. You just need to let us know your final numbers if they have changed at all. If they have changed please go to the ‘Change Booking’ page. If your numbers have not changed simply click on the ‘Pay Invoice’ button at the bottom of the invoice your were provided when you made your booking. This will then take you directly to the payment page for your booking.
Once a deposit payment has been made, this cannot be refunded.
Once the final balance payment has been made it cannot be refunded in whole or part.
Please see our terms & conditions page
The games will take place if it’s raining, we do have tents for some shelter.
If the weather is very severe (i.e. Gales) and the games have to be cancelled, we will make a decision 24 hours prior to the activities taking place and contact you. A full refund will be issued in the unlikely event of a cancellation.
We will keep you in your own group, you will not be participating against the other groups. We allocate one of our fully trained activity hosts to be your West Country guide for the whole day!
No alcohol or drugs are allowed on site. If you're intoxicated, you can't join the activities.
If anyone arrives intoxicated or consumes alcohol or drugs during the visit, they'll be asked to leave without a refund.
This rule applies even to spectators.
