FAQs

FREQUENTLY ASKED QUESTIONS

WE HAVE ALL THE ANSWERS! WELL NEARLY...

WHAT'S INCLUDED

Your group will undertake all the 9 activities as detailed on our games page, everyone gets a go.

GROUP SIZE WHEN BOOKING

Please provide us with an best estimate of the group size when booking, we know it is difficult to know exactly at the early stage of the booking

PAYING THE DEPOSIT

Please provide us with an best estimate of the group size when booking, we know it is difficult to know exactly at the early stage of the booking

MIN / MAX GROUP SIZE

We do not have a maximum group size, but would suggest contacting us if over 30 persons. Our minimum group size is based on 8 persons, however this is only when payment is concerned. If you have less than 8 persons this is OK, it will just mean paying for 8.

DURATION

Expect to be with us for approximately 2-3 hours depending on your group size.

Rough examples below:- 

  • A group of 8 can take 1 ½ hours*
  • A group of 12 can take 2 hours*
  • A group of 15 can take 2 ½ hours*
  • A group of 17 can take 3 hours*
  • Larger groups commonly have 2 activity instructions to speed things up, but please allow 3 hours unless discussed before the event

*These are examples only and should not be taken as literal, only as a guide

AGE RESTRICTIONS

You must be aged 18 years or over to participate.

We love kids, but I’m afraid we cannot allow anyone under the age of 18 to be on site, even if only spectating or being looked after. There are various elements that make the site unsuitable and also unsafe for children. We cannot allow babies or very young children on site, even if under total supervision. Sorry.

CONFIRMING FINAL GROUP SIZE

We need to have an estimated group size when booking. Confirm your final group size at least 28 days before your activity date, when we will need to collect the balance payment. Please see ‘Balance Payment’ above.

PAYING THE BALANCE

We request that the balance payment be made 28 days before your activity date. You just need to let us know your final numbers if they have changed at all. If they have changed please go to the ‘Change Booking’ page. If your numbers have not changed simply click on the ‘Pay Invoice’ button at the bottom of the invoice your were provided when you made your booking. This will then take you directly to the payment page for your booking.

REFUNDS

Once a deposit payment has been made, this cannot be refunded.

Once the final balance payment has been made it cannot be refunded in whole or part.

Please see our terms & conditions page

WEATHER

The games will take place if it’s raining, we do have tents for some shelter.

If the weather is very severe (i.e. Gales) and the games have to be cancelled, we will make a decision 24 hours prior to the activities taking place and contact you. A full refund will be issued in the unlikely event of a cancellation.

OTHER GROUPS

We will keep you in your own group, you will not be participating against the other groups. We allocate one of our fully trained activity hosts to be your West Country guide for the whole day!

CHANGING FACILITIES

We only have limited changing facilities on site, no shower or washing facilities, apart from the farmers shower!

CHILDREN ON SITE

We love kids, but I’m afraid we cannot allow anyone under the age of 18 to be on site, even if only spectating or being looked after. There are various elements that make the site unsuitable and also unsafe for children. We cannot allow babies or very young children on site, even if under total supervision. Sorry.

CLOTHING

Please ensure everyone in your group has socks and trainers, these are a requirement to use the equipment. We recommend that you come dressed in clothing suitable for the weather conditions. All the games are outdoors.

DIRECTIONS & TRAVEL TIME

Please refer to our contact page for details on directions & travel time.

FANCY DRESS

Your group are welcome to come in fancy dress, in fact we highly encourage it!   The fancy dress we have is only for the stag/hen/birthday person, this consists mainly of farm animal onesies and some traditional west country garb.

FOOD & DRINK

We have a limited selection of drinks and snacks available at the snack tent.  I’m afraid there are no facilities or room for groups to bring their own picnics and eat them on-site, sorry.

PHOTOS OF MY GROUP

Your group photos will be available on Facebook via our website. You should receive an email from us after your visit, letting you know they are ready to laugh at!   Sometimes this maybe 2-7 days at busy periods.

PREGNANT LADIES

We are afraid we cannot allow any pregnant ladies to undertake the games for obvious reasons. It’s still great fun to join in with your group just spectating though.

TRANSFERS

We are unable to offer transport, but can recommend some companies for you. This will save you money booking it direct. Please see our transport page.