HENS

Your group will undertake all the 9 activities as detailed on our games page, everyone gets a go.

Please provide us with an best estimate of the group size when booking, we know it is difficult to know exactly at the early stage of the booking

Please provide us with the best estimate of the group size when booking, we know it is difficult to know exactly at the early stage of the booking.  A one-off non-refundable £50 deposit is required to reserve a slot for your group. 

We do not have a maximum group size, but would suggest contacting us if over 30 persons. Our minimum group size is based on 8 persons, however this is only when payment is concerned. If you have less than 8 persons this is OK, it will just mean paying for 8.

Expect to be with us for approximately 2-3 hours depending on your group size.

Rough examples below:- 

• A group of 8 can take 1 ½ hours*
• A group of 12 can take 2 hours*
• A group of 15 can take 2 ½ hours*
• A group of 17 can take 3 hours*
• Larger groups commonly have 2 activity instructions to speed things up, but please allow 3 hours unless discussed before the event

*These are examples only and should not be taken as literal, only as a guide

You must be aged 18 years or over to participate.

We love kids, but I’m afraid we cannot allow anyone under the age of 18 to be on site, even if only spectating or being looked after. There are various elements that make the site unsuitable and also unsafe for children. We cannot allow babies or very young children on site, even if under total supervision. Sorry.

We need to have an estimated group size when booking. Confirm your final group size at least 6 weeks days before your activity date, when we will need to collect the balance payment. Please see the ‘Balance Payment’ FAQs section.

We request that the balance payment be made 6 weeks before your activity date. You just need to let us know your final numbers if they have changed at all. If they have changed please go to the ‘Change Booking’ page. If your numbers have not changed simply click on the ‘Pay Invoice’ button at the bottom of the invoice your were provided when you made your booking. This will then take you directly to the payment page for your booking.

Once a deposit payment has been made, this cannot be refunded.

Once the final balance payment has been made it cannot be refunded in whole or part.

Please see our terms & conditions page

The games will take place if it’s raining, we do have tents for some shelter.

If the weather is very severe (i.e. Gales) and the games have to be cancelled, we will make a decision 24 hours prior to the activities taking place and contact you. A full refund will be issued in the unlikely event of a cancellation.

We will keep you in your own group, you will not be participating against the other groups. We allocate one of our fully trained activity hosts to be your West Country guide for the whole day!

No alcohol or drugs are allowed on site. If you're intoxicated, you can't join the activities.

If anyone arrives intoxicated or consumes alcohol or drugs during the visit, they'll be asked to leave without a refund.

This rule applies even to spectators.