PAY YOUR BALANCE

Ohh Arr – Get yer wallet ready!

My group size has not changed

If your group size has not changed since your initial booking then all you need to do is click on the ‘Pay Now’ button on the booking confirmation we sent to your registered email address when you made your booking.

Please see below sample.

paynow_image

My group size has changed

If your group size has changed since your initial booking then please go to our ‘Change Booking’ page.

GET IN TOUCH

0117 3700 640

bookings@westcountrygames.co.uk

BOOKING FAQs

WHAT'S INCLUDED

Your group will undertake all the 9 activities as detailed on our games page, everyone gets a go.

GROUP SIZE WHEN BOOKING

Please provide us with an best estimate of the group size when booking, we know it is difficult to know exactly at the early stage of the booking

PAYING THE DEPOSIT

Please provide us with an best estimate of the group size when booking, we know it is difficult to know exactly at the early stage of the booking

MIN / MAX GROUP SIZE

We do not have a maximum group size, but would suggest contacting us if over 30 persons. Our minimum group size is based on 8 persons, however this is only when payment is concerned. If you have less than 8 persons this is OK, it will just mean paying for 8.

DURATION

Expect to be with us for approximately 2-3 hours depending on your group size.

AGE RESTRICTIONS

You must be aged 18 years or over to participate.

We love kids, but I’m afraid we cannot allow anyone under the age of 18 to be on site, even if only spectating or being looked after. There are various elements that make the site unsuitable and also unsafe for children. We cannot allow babies or very young children on site, even if under total supervision. Sorry.

CONFIRMING FINAL GROUP SIZE

We need to have an estimated group size when booking. Confirm your final group size at least 28 days before your activity date, when we will need to collect the balance payment. Please see ‘Balance Payment’ above.

PAYING THE BALANCE

We request that the balance payment be made 28 days before your activity date. You just need to let us know your final numbers if they have changed at all. If they have changed please go to the ‘Change Booking’ page. If your numbers have not changed simply click on the ‘Pay Invoice’ button at the bottom of the invoice your were provided when you made your booking. This will then take you directly to the payment page for your booking.

REFUNDS

Once a deposit payment has been made, this cannot be refunded.

Once the final balance payment has been made it cannot be refunded in whole or part.

Please see our terms & conditions page

WEATHER

The games will take place if it’s raining, we do have tents for some shelter.

If the weather is very severe (i.e. Gales) and the games have to be cancelled, we will make a decision 24 hours prior to the activities taking place and contact you. A full refund will be issued in the unlikely event of a cancellation.

OTHER GROUPS

We will keep you in your own group, you will not be participating against the other groups. We allocate one of our fully trained activity hosts to be your West Country guide for the whole day!